Working with Morgan
Proofreading is a service, which means we are working to help our clients achieve their goals, and in many cases their dreams. We work with you and for you instead of dictating to you. Ultimately, it will be your name on the cover, so we never get frustrated if your creativity requires that certain conventions be adjusted or abandoned.
Morgan and her staff believe that bringing your work to a print-ready state requires interaction and collaboration. We choose to communicate via email because precision is important, but we don't let the medium slow us down. When you write to us as an active client, our server recognizes you, and moves your message to the top of Morgan's inbox. When we write to you, our system can text you to let you know an email message is waiting. All this keeps the conversation alive and vibrant. It helps you to stay active in the process, and it helps us complete your work in the shortest possible time.
Morgan is a perfectionist and, as such, insists on doing one hundred percent of the proofing work herself. She never farms anything out to underlings or subcontractors. You can always count on receiving the very best work we have to offer.
Finally, we never stop trying to improve the customer experience. We sincerely hope you will share with us how we did in your eyes. We love praise, but we value all input, and with your help we can become even better.